End-to-End IT Services, From Cloud to 24/7 Support

Cloud infrastructure, software development, security, and digital transformation — one team for everything, no juggling vendors. Backed by 8+ years of experience, the trust of 20+ organizations, and a 99.9% uptime SLA proven on real production systems.

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All Six Services

Pick the service that fits your challenge — every one designed, delivered and supported by the same team.

AI & Automation

Put AI to work on the tasks your team repeats every day — LLM assistants, chatbots, and intelligent automation. Choose Standard, Private, or Local deployment so sensitive data never leaves your organization. We design AI that connects to the systems you actually use, not a pilot project that gets abandoned after the demo.

  • LLM assistants and chatbots that answer from your organization's own data
  • Standard, Private, or Local deployment to match your data sensitivity
  • Intelligent automation that connects to ERP, CRM, and LINE OA
Explore our AI services in depth

Cloud Infrastructure

As an AWS and GCP partner, we design secure cloud architecture that genuinely scales with your business. We handle legacy migrations to the cloud and rein in runaway cloud bills — the same way we built Terra POS on AWS Serverless to support a 15-branch restaurant chain. Every system comes with a 99.9% uptime guarantee under SLA.

  • Cloud architecture design on AWS and GCP
  • Cloud migration with minimal disruption to day-to-day operations
  • Cost optimization that cuts the cloud spend you don't need
  • 99.9% uptime guarantee under a clearly defined SLA

Software Development

Custom web, mobile, and backend development for the problems off-the-shelf software can't solve. Our track record includes the student admissions system for Dhurakij Pundit University (Nuxt.js + Laravel), a 15-branch restaurant POS on AWS Serverless + Golang, Modernform's 3D asset platform, and e-commerce on WooCommerce — all running in real production, not just demos.

  • Web, mobile, and backend development built around your business needs
  • Tech stack chosen for the job at hand — never over-engineered
  • Full documentation at handover; the source code is 100% yours
  • See the systems running in production on our Portfolio page

Cybersecurity

Cyber threats never wait until you're ready, so we cover the full security lifecycle — continuous threat detection, incident response when it counts, hardening for existing systems, and security reviews before anything new goes live. We also build PDPA compliance your business can actually audit, not paperwork that just ticks a box.

  • Threat detection with continuous, around-the-clock monitoring
  • Incident response with a clear plan for when things go wrong
  • Hardening and security reviews for existing and new systems
  • Compliance frameworks aligned with PDPA

Digital Transformation

We're both the consultants and the team that does the work. We start by analyzing your current workflows, redesign the processes, then implement and train your people until the change sticks. That's what we did for Quartic Brokers — moving their entire paper-based insurance document workflow to digital, with AI-assisted document analysis. Their team closes work faster and errors have dropped measurably.

  • Workflow analysis that identifies what to change first
  • Paper processes converted into end-to-end digital workflows
  • Hands-on implementation with training until your team is fluent
  • Results measured in real numbers, not gut feeling

Managed Services

When a system runs your business every day, even a minute of downtime costs you. Our monitoring team watches your systems 24/7, covering maintenance, security patches, and support — under an SLA that spells out exactly who is responsible for what, and within what timeframe. It's why more than 20 organizations trust us with the systems behind their business.

  • 24/7 monitoring that alerts us before your users notice
  • Regular scheduled maintenance and security patching
  • Support under an SLA with clearly defined response times
  • Monthly system health reports
8+
Years of Experience
99.9%
Uptime SLA
20+
Enterprise Clients
24/7
Support Available

Service & Engagement FAQ

How does Top Cloud charge — fixed-price per project, or monthly?+

It depends on the work. For clearly scoped projects like software development or cloud migration, we usually quote fixed-price, with the scope and delivery milestones spelled out in the proposal. Ongoing work like managed services or advisory runs on a monthly retainer under an agreed SLA. Either way, pricing is straightforward — no hidden costs.

How long does a project take, and what are the steps?+

Most projects run in four phases — requirements and design, development or implementation, user acceptance testing (UAT) against real work, and go-live with team training. A mid-sized system typically takes 2–4 months; large enterprise projects can run 6 months or more. The timeline is set out in the proposal, and we share progress updates every week.

What happens after the system goes live?+

Every project includes a warranty period with free bug fixes after go-live. From there, you can move to Managed Services — our team monitors 24/7, applies security patches, and provides support under a 99.9% uptime SLA. Or, if your internal team will take over, we hand over full documentation and training so they can run it themselves.

How does Top Cloud choose a tech stack?+

We start from the problem, not from whatever's trending. We look at the actual workload, the team who will maintain the system, and the long-term budget — then choose the tools. For Terra POS, which had to support 15 branches, we used AWS Serverless + Golang. For a university system maintained by an in-house team, we chose Nuxt.js + Laravel, which is far easier to hire for.

We have a legacy system built by another vendor. Can you take it over or fix it?+

Yes — it's work we do regularly. We start with an audit of the existing code, infrastructure, and security, then give you a clear breakdown: what can stay, what should be fixed, and where a rebuild is the better investment — with cost figures for each option, so you decide on real data, not guesswork.

How do we get started, and does it cost anything?+

Book a consultation with us — it's free, with no obligation. Just tell us the business problem you're facing and we'll assess it, suggest an approach, and give you a rough budget before you commit to anything. Reach us through the website form or by email, and our team will respond within one business day.

Have an IT challenge on your hands? Tell us about it.

Book a free, no-obligation consultation — our specialists will assess your needs and point you to the most cost-effective path for your business. We respond within one business day.

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Top Cloud
[email protected]06 3183 4390

2823/3 My Office Building Room 163 Floor 1, Charoen Krung Road, Bang Kho Laem, Bangkok 10120

Let's Build Something Great Together

Have an AI or digital project in mind? We'd love to hear about it. Reach out and let's discuss how Top Cloud can bring AI to your business.